Privacy Policy

1. Privacy management and channel

ZESIONS manages the queries and proposals received through this website. For a query about your data or the exercise of rights, use the contact form and select “Privacy and data”. Include the message reference, if you keep it.

2. Data we receive

The contact requests name, email, type of query, subject and message. The proposals request company, website, professional contact, categories and services, coverage, currencies, assets and networks, customer types, payment methods and, optionally, a link to public technical documentation. For remittances, the countries of origin and destination are requested. The acceptance of the notice, its version, the date and the receipt reference are recorded.

Do not include identity documentation, credentials, API passwords, customer data or sensitive financial information on these forms.

3. Purposes

We use this data to receive, classify and respond to your query, evaluate a collaboration proposal, keep track of it and respond to data requests. These forms are not used to add you to advertising or to initiate a financial transaction.

The reception is saved directly to the backend; It does not depend on an external email service. Sending it does not constitute an acceptance of the proposal nor does it confirm a response by mail.

4. Access and recipients

The authorized team accesses from the authenticated superadmin, with permissions and record of actions. The public website does not allow you to consult other people's requests. Hosting and domain protection services are involved in the provision and technical protection of the site. The content of an inquiry is not automatically sent to financial providers.

5. Protection and retention

Communication uses HTTPS. Forms have size and frequency limits, checks against automation, and mechanisms to avoid duplicate registrations. Administrative changes preserve author, date and internal notes.

Requests are retained while they are being processed and for up to twelve months after they are resolved or archived; They are then deleted along with their associated history. Temporary form protection data is deleted upon expiration. To limit abuses, a technical fingerprint of the connection address is used, without saving that address in the received message.

The standard origin log records the time, status, response size and duration. The active file and up to seven daily rotations are retained. Critical errors may include technical connection data. Retention at the domain protection layer depends on its configuration and differs from server retention.

6. Requests about your data

You can request information, access, correction or deletion, and make other requests that correspond according to the applicable regulations. What is necessary will be verified to avoid giving data to another person. Do not submit a copy of your identity on your own initiative to the general form.

The complete legal identification of the operator and the conditions of data processing linked to each service must appear in its applicable information. The identity, domicile or jurisdiction of any provider is not attributed to the site.